FAQ

Frequently Asked Questions

Why is it considered a world-first design?

Most spinner rings on the market either sacrifice comfort or rely on bulky bearing structures. Numeno features a proprietary internal bearing system — not simply inserting a standard bearing, but integrating it into the ring’s structure. This allows us to achieve an ultra-thin profile of 2–2.2mm while maintaining smooth motion and wearing comfort.

How does the ring spin?

The ring uses a precision-engineered internal bearing system that enables smooth, continuous motion with minimal resistance. The rotation is fluid, consistent, and designed to feel satisfying with every spin.

Will it become loose over time?

The structure is engineered for long-term stability. Under normal use, the spinning mechanism maintains its smoothness and integrity. Regular cleaning will help preserve optimal performance.

How should I clean and maintain the ring?

We recommend cleaning your ring once a week or whenever particles may have entered the mechanism. Use clean water with mild detergent, gently rotate the ring for 2–5 minutes, then air dry or use a hair dryer before wearing.

Is it waterproof?

Yes — the ring is fully waterproof and suitable for everyday exposure. However, if water or debris enters the internal structure, we recommend cleaning it before continued use.

Is the ring impact-resistant?

The ring is designed for everyday wear. However, strong impacts or heavy pressure (such as gripping heavy objects) may cause deformation due to its precision structure.

Do I need to apply lubricant?

No lubrication is required. The internal system is designed to operate smoothly without additional oils or lubricants.

Shipping

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery usually takes 5–8 business days depending on your location. Delays may occur due to customs or carrier conditions.(Shipping Policy)

Returns & Exchanges

Can I return or exchange my ring?

Yes — we offer a 30-day return policy. Items must be unused and in original condition. For exchanges, we recommend placing a new order after your return is approved.(Refund Policy)

Sizing

How do I choose my size?

We recommend using a standard ring size guide. If you are between sizes, choosing the slightly larger size is usually more comfortable. If you are unsure, feel free to contact us for assistance. (Ring Size Guide)