Shipping policy

Shipping Policy

Please review our shipping policy to understand our processing times and delivery estimates.


Order Processing

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation.

During peak periods, processing times may be slightly extended. We appreciate your patience.


Shipping Method & Delivery Time

We offer standard shipping through USPS and international carriers.

Estimated delivery time: 5–8 business days after shipment

Please note that delivery times are estimates and may vary due to factors beyond our control, including:

  • Carrier delays
  • Customs processing
  • Weather conditions

Shipping Costs

We offer free worldwide shipping on all orders.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Please allow 24–48 hours for tracking updates to appear.


Customs, Duties & Taxes

For international orders, customs duties and import taxes may apply and are the responsibility of the customer.

Numeno is not responsible for customs delays or additional charges.


Lost or Damaged Packages

If your package is lost or damaged, please contact us at:

[email protected]

We will assist you in resolving the issue with the carrier.


Incorrect Shipping Address

Please ensure your shipping address is correct at checkout.

Numeno is not responsible for orders delivered to incorrectly provided addresses.


Contact

For any questions, please contact us at:

[email protected]